Frequently Asked Questions
What type of products do you sell?
We offer handmade, artistic and personalized gift items crafted with love. Each product is thoughtfully designed to make gifting more meaningful.
Are your products handmade?
Yes, all our products are handmade and carefully crafted. Since each piece is unique, slight variations may occur, adding to their charm.
Do you accept custom or personalized orders?
Yes, we do accept customized and personalized orders. Please contact us before placing the order to discuss your requirements.
How long does it take to process and ship an order?
Orders are usually processed within 5-6 working days. Delivery timelines may vary based on location.
How can I contact you for support?
You can reach us through the Contact Us page or email us directly. We usually respond within 24–48 hours.